Leadership | Crawford & Company | Australia

Services
When loss occurs, Crawford is there with the right team, the right technology, and the right processes to help you restore and rebuild.

From loss adjusting to managed repair and more, Crawford delivers effective TPA solutions to save you time and money.

Deliver a world-class experience to your customers from first notice of loss all the way through to finished repair.

A comprehensive set of clinical management programmes focused on compassionate care.

Industry-leading adjusters combined with innovations in technology and workforce management deliver value to clients when they need it most.

Service Catalogue

Get details on all of Crawford's services in our easy-to-navigate online catalogue.

Explore our services
Solutions
Insurance & Risk
Other Industries
Optimise your claims processes and delight your customers.

Backed by our innovative array of services, you’ll always be the hero to your clients.

Comprehensive solutions for businesses in any industry.

Exceeding expectations for syndicates, brokers, insureds, coverholders, and MGAs.

Drive efficiency, build customer satisfaction and protect your brand.

Specialised expertise for those who build.

Frictionless intake, rapid response, and comprehensive coverage.
Innovations
We’re not just embracing change, we’re leading it.

Empowering policyholders to safely submit their own claims data.

Read the definitive guide to Crawford's forward-looking investments into industry-leading technologies.

Better measurement leads to better management.
About
Learn about Crawford's mission, vision, values, and the over 75 years of history that have made us who we are today.

The Crawford family includes thousands of employees and contractors around the world, operating through a number of global service lines and entities.

With hundreds of offices and service centers around the world, Crawford is everywhere you need to be.

Crawford’s strong and seasoned leadership team leverages its extensive knowledge and industry experience to drive our business.

Visit Crawford's investor relations website for news and information relevant to our shareholders.

Crawford believes in giving back to the communities we serve and responsibly stewarding our resources.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Won't you join us?

Discover recent placements, company news and additional Crawford resources.

We’re here to help! Team members around the world are standing by to assist you and your business.

Crawford is dedicated to meeting the needs of our policyholders and their customers. Find out about our policies and how to get in touch.
Resources
Free Consultation

Executive Leadership Team

Crawford’s strong and seasoned leadership team leverages its extensive knowledge and industry experience to drive our business.

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Rohit Verma
Chief Executive Officer
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Joseph Blanco
President
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Andrew Bart
President, Loss Adjusting, International
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Benedict Burke
Chief Client Officer, Global Client Development
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Mike Hoberman
President, TPA: Broadspire, North America
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Mike Jones
President, TPA: Broadspire, International
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Michelle Montgomery
Chief Marketing Officer
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Bonnie Sawdey
Chief People Officer
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Tami Stevenson
General Counsel
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W. Bruce Swain, Jr.
Chief Financial Officer
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Larry Thomas
Global President, Platform Solutions
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Pat Van Bakel
President, Loss Adjusting, North America
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Additional Global Leaders

Lisa Bartlett, President, UK and Ireland
Veronica Grigg, President, Asia
Tim Jarman, President, Australia
Charlotte von Krogh, President, Europe

Roberto McQuattie, President, Latin America
Ken Tolson, Global President, Network Solutions
Pat Van Bakel, President, Canada

Australia Leadership

Service Line Leaders

Tim Butler, National Manager, Contractor Connection, Australia
Sean Hayes, Head of TPA: Broadspire, Australia
Nathan Hepple, Head of Crawford Legal Services, APAC; Director, HBA Legal
Craig McLeod, Head of Specialty, Australia
Graham Peters, Head of Forensic Accounting Services, Australia
Scott Shepherd, Head of Property, Australia

Sales and Client Management

Angela Fitzpatrick, Head of Key Account Management, Australia
James Merchant, Chief Client Officer, Australia

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