Event Update

Crawford responds to NSW and Queensland Floods

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Services
When loss occurs, Crawford is there with the right team, the right technology, and the right processes to help you restore and rebuild.

From loss adjusting to managed repair and more, Crawford delivers effective TPA solutions to save you time and money.

Deliver a world-class experience to your customers from first notice of loss all the way through to finished repair.

A comprehensive set of clinical management programmes focused on compassionate care.

Industry-leading adjusters combined with innovations in technology and workforce management deliver value to clients when they need it most.

Service Catalogue

Get details on all of Crawford's services in our easy-to-navigate online catalogue.

Explore our services
Solutions
Insurance & Risk
Other Industries
Optimise your claims processes and delight your customers.

Backed by our innovative array of services, you’ll always be the hero to your clients.

Comprehensive solutions for businesses in any industry.

Exceeding expectations for syndicates, brokers, insureds, coverholders, and MGAs.

Drive efficiency, build customer satisfaction and protect your brand.

Specialised expertise for those who build.

Frictionless intake, rapid response, and comprehensive coverage.
Innovations
We’re not just embracing change, we’re leading it.

Empowering policyholders to safely submit their own claims data.

Read the definitive guide to Crawford's forward-looking investments into industry-leading technologies.

Better measurement leads to better management.
About
Learn about Crawford's mission, vision, values, and the over 75 years of history that have made us who we are today.

With hundreds of offices and service centers around the world, Crawford is everywhere you need to be.

Crawford’s strong and seasoned leadership team leverages its extensive knowledge and industry experience to drive our business.

Visit Crawford's investor relations website for news and information relevant to our shareholders.

We strive to make a positive impact on the communities in which we live and work.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Won't you join us?

Discover recent placements, company news and additional Crawford resources.

We’re here to help! Team members around the world are standing by to assist you and your business.

Crawford is dedicated to meeting the needs of our policyholders and their customers. Find out about our policies and how to get in touch.
Resources
Free Consultation

Contact us

We’re here to help! Team members across Australia are standing by to assist you and your business.

Get a free business consultation

If you’d like to better understand how Crawford can add value to your business, our team would be happy to consult with you. Just fill out our request form to get started.

Submit a claim or assignment

Our 24/7, 365 claims intake team is ready to receive your claim submission. If you’re already a Crawford customer, please contact us by phone on 1300 135 790.

For more information and support with various aspects of the claims process, visit our customer support page.

Apply for a job

Visit our careers page to learn more about Crawford’s culture and to explore and apply for open positions around the world.

Explore careers

Find us on social media

Engage with Crawford via our social media channels and our blog. Use the links here to explore.

Blog | LinkedIn | Twitter | Facebook | YouTube

Yes, we still have a mailbox

Looking to contact us the old-fashioned way?
Please feel free to reach out by mail.

Crawford & Company Pty Ltd
ABN 11002317133
Registered Office: Level 3, 324 St Kilda Road
Southbank VIC 3006

ABN 11 002 317 133 - ACN 002 317 133 - AFSL 530816

Customer service documents cash settlement explained

Customer service documents scope of work explained

Additionally, individuals may communicate with our Board by sending a letter to:

Board of Directors
Crawford & Company
P.O. Box 4632
Atlanta, Georgia 30302

Your letter will be shared with all members of our Board and may, at the discretion of the Board, be shared with Company management, unless you request otherwise. Communications that are specifically intended for non-employee directors should be addressed to “Chairman of the Board,” Board of Directors, Crawford & Company at this same address.