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    Australia property preview 480x270

    Tailored technical property claims solutions, applied with industry-leading expertise.

    Global Service Offering Preview Largecomplexlosses V3 480X270

    Crawford’s Global Technical Services (GTS) group features the largest, most experienced team of strategic loss managers and technical adjusters in...

    Crawford Catastrophe Services

    Our industry-leading adjusters combined with innovations in technology and workforce management deliver value to our clients whenever and wherever...

    Crawford Cyber Risk

    Crawford’s Global Technical Services (GTS) group specializes in responding to and mitigating the damage from cyber-related events.

    Global Managed Repair Preview Cards 480X270

    Crawford offers a complete managed repair service through our Contractor network, Contractor Connection, supporting policyholders from the first...

    Australia crd preview

    Our national network of forensic engineers, building consultants, quantity surveyors, and drafting teams has the technical expertise to assist on any...

    Global Third Party Administration Preview Cards 480X270

    We deliver a tailored, quality third party administration service which is designed to simplify the claims process and exceed client expectations...

    Crawford Legal Services

    Crawford Legal Services is reimagining legal solutions, offering a range of integrated and unbundled legal services both locally and globally. As an...

    Global Service Offering 24 7 Claims Intake Preview 480X270

    Faster claims intake means faster response — and faster response means better claimant and policyholder satisfaction... and lower claims cost.

    Global Service Offering Accident Health Affinity Preview 480X270

    With the ability to scale and customize to your specific business needs, Crawford can deliver claims handling solutions very few businesses or...

    Australia services building consultancy preview

    Via Crawford Australia’s CRD Building Consultants & Engineers division, our building consultants specialise in assessing residential and commercial...

    Global Service Offering Casualty Liability Preview 480X270

    Flexible claims solutions to meet demanding, ever-evolving global legislation.

    Globalservice Offering Data Analytics Preview 480X270

    With an industry-leading analytical approach, Crawford can reduce overall claims cost and add efficiency to your claims management processes.

    Executives gathered around a conference room table

    Our team of highly experienced and multilingual adjusters, including those with legal and accounting backgrounds, manages a variety of D&O and...

    Global Service Offering Disability Leave Preview 480X270

    Crawford’s highly experienced team of professionals and comprehensive scope of services offer a great way to facilitate employee recovery and return...

    Beautiful rural country landscape

    Backed by extensive technical expertise, our adjusting and claims management service offers a fully-integrated, global solution to pollution...

    Global Service Offering Forensic Accounting Preview 480X270

    Regardless of company size or complexity of loss, Crawford Forensic Accounting Services stands ready to aid insurers in reaching timely claim...

    Forensic engineers working on a job site

    Our team of forensic engineers has extensive experience identifying a variety of civil and structural engineering and construction related problems...

    Uk Global Client Preview 480X270

    The Global Client Development team specialises in designing, implementing and managing multi-national and global claims management programs to meet...

    Global Pcs Preview 480X270

    Crawford has developed a premium, private client service which is completely tailored to the diverse and complex requirements of your high net worth...

    Global Loss Adjusting Preview Cards 480X270

    From minor damage to major, catastrophic events, Crawford is there with the right team, the right technology, and the right processes to help you...

    Australia services engineering machinery preview

    Powered by our extensive network of local and global adjusters, Crawford ensures that each domestic, commercial fusion, electronic and machinery...

    Australia Motor Preview 480X270

    Fully insourced claims handling services for first and third-party motor claims from first notification of loss to settlement or repudiation.

    Australia quantity surveying preview

    Thanks to Crawford’s dedicated CRD Building Consultants & Engineers division, our highly qualified quantity surveyors can be engaged for assistance...

    Global Service Offering Workers Compensation Preview 480X270

    Ensuring the right care for your claimants and the most efficient processes for your business.

  • Industries
    • Insurance & Risk
    • Insurers
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    • The Lloyd's Market
    • Other Industries
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    • Public Sector
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    • Transportation
    Global Insurance Carriers Previewcard

    Optimise your claims processes and delight your customers.

    Global Insurance Brokers Previewcard

    Backed by our innovative array of services, you’ll always be the hero to your clients.

    Global Corporates Previewcard

    Comprehensive solutions for businesses in any industry.

    Global Preview Card Lloyds 480X270

    Exceeding expectations for syndicates, brokers, insureds, coverholders, and MGAs.

    Australia Agriculture Preview 480X270

    Crawford Agriculture is the largest rural claims management consultancy in Australia and New Zealand. With our head office in Toowoomba, Queensland,...

    Global Construction Previewcard

    For over 75 years, Crawford has solved the world’s most complex claims handling challenges, including those of our many construction industry clients.

    Camera man filming a scene in a doctor's office

    The media and entertainment industry has never been larger or more complex, encompassing high degrees of risk, unpredictability, and potential...

    Aerial view of city

    With dedicated specialists in cyber risk, forensic accounting, and many other specialties, in addition to its focus on regulatory compliance and its...

    Global Hospitality Preview Cards 480X270

    Crawford's extensive capabilities and wide range of services are a perfect match for businesses in the hospitality sector. We combine over 75 years'...

    Batteries on a conveyor built in a manufacturing facility

    At Crawford, we understand the extensive needs of manufacturers and offer a suite of services designed to support their operations and mitigate their...

    Australia Marine Transportaion Preview 480X270

    Crawford’s Australian Marine specialists provide a complete claims management service while coordinating the adjustment of losses around the world....

    Mining equipment outdoors

    From massive landslides in an open pit mine to barricade failures causing fatalities underground, Crawford understands the unique needs of every...

    Solar and wind farm

    The world of power and energy has never been more dynamic. Over the past decade we have seen conventional energy sources expand while new sources...

    Ornate columns outside a government building

    Crawford & Company supports public sector entities with innovations that increase efficiencies while offering the transparency, regulatory...

    Luxury apartment building in city

    Crawford offers dedicated, commercially-focused services for the real estate industry, placing pro-active settlement, regular communication and...

    Delivery truck unloading at a commercial loading dock

    Crawford offers the depth of experience needed to solve the unique risk-related challenges facing the retail and wholesale industries.

    Global Transportaion Preview Cards 3 480X270

    When your business depends on moving, Crawford is here to keep the wheels in motion.

  • Innovation
    • Overview
    • Innovation Home
    • Explore Technologies
    • Asservio
    • YouGoLook
    Global innovation preview

    Reimagining the insurance ecosystem through intelligent solutions that benefit us all.

    Global innovation asservio preview

    Asservio is Crawford’s leading-edge estimate review technology that eliminates friction and ensures faster, more accurate property repair estimates.

    Global yougolook preview 1 480x270

    Designed with policyholders in mind, YouGoLook guides users step-by-step as they capture the images and information required to document their claims...

  • Expertise
  • About
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    Global Our Story Preview Cards 480X270 V2

    For over 80 years, our guiding principles have been embedded in Crawford’s culture, shaping the company’s ongoing commitment to putting people first...

    Global Locations Preview Cards 480X270

    With hundreds of offices and service centers around the world, Crawford is everywhere you need to be.

    Global leadership previewcard 2 480 X270

    Meet our Executive Leadership Team and other leaders of Crawford's worldwide organisation.

    Global gcr 2022 preview

    In our Global Citizenship Report, we've documented the different ways our company is working to minimise our environmental impact, behave with...

    Global Preview Careers 480X270 V2

    At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the...

    Global Press Preview Cards 480X270

    Discover recent placements, company news and additional Crawford resources.

    Global Contact Us Preview Cards 480X270 V2

    We’re here to help! Team members around the world are standing by to assist you and your business.

    Global customer support preview

    Crawford is dedicated to meeting the needs of our policyholders and their customers. Find out more about our policies and how to get in touch on this...

  • Resources
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Contact us

We’re here to help! Team members across Australia are standing by to assist you and your business. Select one of our key contacts or find more options below.

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Photo of Rob Blunden
Rob Blunden
Head of Large & Complex Loss\ Head of Construction, Power & Energy (Specialty Loss Adjusting)
Locations Served
Australia

More information
Photo of David Boots
David Boots
National Technical Head, Construction & Engineering (Loss Adjusting)/ National Executive Adjuster (Australasia)
Locations Served
Australia

More information
Photo of Ken Bullen
Ken Bullen
National Agriculture Leader
Locations Served
Australia

More information
Photo of Tim Butler
Tim Butler
Head of Contractor Connection\ Head of CRD Building Consultants & Engineers
Locations Served
Australia

More information
Photo of Brett Cefai
Brett Cefai
National Motor Manager
Locations Served
Australia, Asia

More information
Photo of Chrissy Cheesman
Chrissy Cheesman
National Operations Manager (Crawford TPA)
Locations Served
Australia

More information
Photo of Derham Daymond
Derham Daymond
National Liability Manager (Specialty Loss Adjusting)
Locations Served
Australia

More information
Photo of Gavin Ebrington
Gavin Ebrington
Queensland State Manager, CRD Building Consultants & Engineers
Locations Served
Australia

More information
Photo of Chris Ehlers
Chris Ehlers
National Technical Head, CFAS
Locations Served
Australia

More information
Photo of Angela Fitzpatrick
Angela Fitzpatrick
Head of Key Account Management
Locations Served
Australia

More information
Photo of Harry Giofkou
Harry Giofkou
Principal Forensic Engineer
Locations Served
Australia

More information
Photo of Sean Hayes
Sean Hayes
Head of Crawford TPA
Locations Served
Australia

More information
Photo of Nathan Hepple
Nathan Hepple
Head of Legal Services\ Director HBA Legal
Locations Served
Australia

More information
Photo of Jonathan Hubbard
Jonathan Hubbard
President, Australia
Locations Served
Australia

More information
Photo of Rick Keating
Rick Keating
Victoria State Manager, CRD Building Consultants & Engineers
Locations Served
Australia

More information
Photo of Anthony McKinnon
Anthony McKinnon
Head of Domestic Metro (Property Loss Adjusting)
Locations Served
Australia (metro areas)

More information
Photo of Craig McLeod
Craig McLeod
Head of Specialty (Loss Adjusting)
Locations Served
Australia

More information
Photo of Andrew Meager
Andrew Meager
Head of Regional (Property Loss Adjusting)
Locations Served
Regional Australia

More information
Photo of Mark Mellor
Mark Mellor
Head of Business Services\ National Catastrophe Manager
Locations Served
Australia

More information
Photo of Thomas Melton
Thomas Melton
Director - International Catastrophe
Locations Served
United States, Canada, Australia, Caribbean

More information
Photo of James Merchant
James Merchant
Chief Client Officer & Head of Strata
Locations Served
Australia

More information
Photo of John Moon
John Moon
National Technical Head, Large & Complex Loss
Locations Served
Australia

More information
Photo of Graham Peters
Graham Peters
Head of Crawford Forensic Accounting Services
Locations Served
Australia

More information
Photo of Kevin Roche
Kevin Roche
National Marine Manager
Locations Served
Australia

More information
Photo of Michael Sander
Michael Sander
Engineering Technical Lead (CRD Building Consultants & Engineers)
Locations Served
Australia

More information
Photo of Scott Shepherd
Scott Shepherd
Head of Property (Loss Adjusting)
Locations Served
Australia

More information
Photo of David Sloan
David Sloan
NSW State Manager, CRD Building Consultants & Engineers
Locations Served
Australia

More information
Photo of Andrew Stevens
Andrew Stevens
Head of Commercial (Specialty Loss Adjusting)
Locations Served
Australia

More information
Photo of John van Wetering
John van Wetering
National Manager, Injury Claims/ Executive Loss Adjuster
Locations Served
Australia

More information
Photo of Allison Watts
Allison Watts
Head of Business Development & Growth
Locations Served
Australia

More information

Get a free consultation

If you’d like to better understand how Crawford can add value to your business, our team would be happy to consult with you. Just fill out our request form to get started.

Get Started

Submit a claim or assignment

Our 24/7, 365 claims intake team is ready to receive your claim submission. If you’re already a Crawford customer, please contact us by phone on 1300 135 790.

For more information and support with various aspects of the claims process, visit our customer support page.

Join our Managed Repair Panel of suppliers

Crawford Contractor Connection is one of the largest networks of trades professionals in Australia. Our rigorously-vetted network makes Crawford the only claims-handling company able to deliver a world-class customer experience from ‘first notification of loss’ all the way through to completed repairs. Want to join our builder/ supplier panel?

Express Interest

Apply for a job

Visit our careers page to learn more about Crawford’s culture and to explore and apply for open positions around the world.

Explore careers

Find us on social media

Engage with Crawford via our social media channels and our blog. Use the links here to explore.

Blog  |  LinkedIn  |  Twitter  |  Facebook  |  YouTube  |  Email

Yes, we still have a mailbox

Looking to contact us the old-fashioned way?
Please feel free to reach out by mail.

Crawford & Company Pty Ltd
ABN 11002317133
Registered Office: Level 3, 324 St Kilda Road
Southbank VIC 3006

ABN 11 002 317 133 - ACN 002 317 133 - AFSL 530816

Customer service documents cash settlement explained

Customer service documents scope of work explained

Additionally, individuals may communicate with our Board by sending a letter to:

Board of Directors
Crawford & Company
P. O. Box 921936
Norcross, Georgia 30302

Your letter will be shared with all members of our Board and may, at the discretion of the Board, be shared with Company management, unless you request otherwise. Communications that are specifically intended for non-employee directors should be addressed to “Chairman of the Board,” Board of Directors, Crawford & Company at this same address.

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  • Home
  • Services
    • Featured Services
    • Property Loss Adjusting
    • Specialty Loss Adjusting
    • Catastrophe Response
    • Cyber Incident Response
    • Managed Repair
    • Building Consulting and Engineering
    • Third Party Administration
    • Legal Services
    • Additional Services
    • 24/7 Claims Intake
    • Accident and Health
    • Building Consultancy
    • Casualty / Liability
    • Data and Analytics
    • Directors and Officers Liability
    • Disability and Leave
    • Environmental
    • Forensic Accounting
    • Forensic Engineering
    • Global Client Development
    • High Net Worth
    • Loss Adjusting
    • Machinery Breakdown
    • Motor
    • Quantity Surveying
    • Workers' Compensation
  • Industries
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    • Insurers
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    • Corporates
    • The Lloyd's Market
    • Other Industries
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  • Innovation
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    • Asservio
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  • Global Regions
    • United States
    • Canada en fr
    • United Kingdom
    • Australia
    • Asia
      • China
      • Hong Kong
      • India
      • Indonesia
      • Japan
      • Malaysia
      • The Philippines
      • Singapore
      • Taiwan
      • Thailand
      • Additional countries served by Crawford's global network providers.

    • Europe & Middle East
      • Belgium
      • Denmark
      • Finland
      • Germany en de
      • Ireland
      • Italy en it
      • Middle East
      • Netherlands en nl
      • Norway en no
      • Poland en pl
      • Spain en es
      • Sweden en sv
      • Additional countries served by Crawford's global network providers.

    • Latin America
      • Argentina en es pt
      • Brazil en es pt
      • The Caribbean
      • Chile en es pt
      • Mexico en es pt
      • Panama en es pt
      • Peru en es pt
      • Additional countries served by Crawford's global network providers.

    • Additional countries served by Crawford's global network providers.

Interested in learning more?
Get a free consultation with one of our experts.

Complete this form and we’ll get back to you at the contact details provided.

Interested in learning more?
Get a free consultation with one of our experts.

Complete this form and we’ll get back to you at the contact details provided.