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  • Services
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    When loss occurs, Crawford is there with the right team, the right technology, and the right processes to help you restore and rebuild.

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    From loss adjusting to managed repair and more, Crawford delivers effective TPA solutions to save you time and money.

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    Deliver a world-class experience to your customers from first notice of loss all the way through to finished repair.

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    A comprehensive set of clinical management programmes focused on compassionate care.

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    Industry-leading adjusters combined with innovations in technology and workforce management deliver value to clients when they need it most.

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    Optimise your claims processes and delight your customers.

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    Backed by our innovative array of services, you’ll always be the hero to your clients.

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    Comprehensive solutions for businesses in any industry.

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    Exceeding expectations for syndicates, brokers, insureds, coverholders, and MGAs.

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    Specialised expertise for those who build.

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    Empowering policyholders to safely submit their own claims data.

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High Net Worth

Specialised services for your premium clients.

 

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Crawford has developed premium private client services tailored to the diverse and complex requirements of our high net worth customers. Discretion, reliability and unsurpassed levels of industry expertise enable us to deliver first-class support in the event of a claim, no matter how complex or demanding.

We know that no two claims are alike. Our mission is to proactively work with our clients, applying empathy throughout the claims journey and providing the highest possible level of service to clients who expect nothing less than the best. All of our adjusters are experts in their selected fields, and our industry-leading processes and technologies further complement their sterling work.

Crawford has developed a premium, private client service which is completely tailored to the diverse and complex requirements of your high net worth customers. Our highly-trained nationwide network of specialist adjusters and expert partners understands the importance of promptness, professionalism and integrity.

Our experts have considerable experience in high net worth, including skillsets in highly technical heritage, fine art and antiques. Discretion, reliability and unsurpassed levels of industry expertise enable us to deliver first-class support in the event of a claim, no matter how complex or demanding.

We guarantee a fast, flexible and fair claims service, working together to establish a partnership approach which can deliver real and unique added value every time. In a recent survey, we achieved a record high net worth client satisfaction score of 98%.

Perfect for:

  • Handling claims for high value property and contents, including jewellery, fine arts, antiques, vintage cars, and more.
  • Supporting equine claims in an empathetic and efficient manner.
  • Quality salvage disposal
  • Coordinating with specialist surveying, valuations and subsidence services

Why choose Crawford?

  • Dedicated, high-performing adjusters who own claims from start to finish
  • A vendor panel aligned with the premium sector to enhance your reputation
  • Insightful management information to track claim progress
  • 24/7 365 claims intake centre
  • Leading-edge project management and effective mobilisation of resources
  • Innovative menu of bespoke premium services to tailor insurer / insured requirements
  • A genuinely unique and market-leading fine art and antiques validation service, in partnership with leading auction house
  • Complete account and relationship management

 

Want to learn more?

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A 98% client satisfaction score can be classed as exceptional.

Extract from client audit of Crawford performance

Resources and downloads

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Motor

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24/7 Claims Intake

Read more about 24/7 Claims Intake
Explore our services
  • Loss Adjusting
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  • Large and Complex Losses
  • Marine and Transportation
  • Power, Energy and Mining
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  • Environmental
  • Machinery Breakdown
  • Entertainment and Events
  • High Net Worth
  • Workers' Compensation
  • Personal Injury
  • Disability and Leave
  • Accident and Health
  • Cyber Risk
  • Forensic Accounting
  • Building Consultancy
  • Legal Services
  • Data and Analytics
  • 24/7 Claims Intake
  • Global Client Development
  • YouGoLook self-service app

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