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    When loss occurs, Crawford is there with the right team, the right technology, and the right processes to help you restore and rebuild.

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    From loss adjusting to managed repair and more, Crawford delivers effective TPA solutions to save you time and money.

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    Deliver a world-class experience to your customers from first notice of loss all the way through to finished repair.

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    A comprehensive set of clinical management programmes focused on compassionate care.

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    Industry-leading adjusters combined with innovations in technology and workforce management deliver value to clients when they need it most.

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Crawford for Construction

Specialised expertise for those who build

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There’s no substitute for experience

For over 75 years, we’ve solved the world’s most complex claims handling challenges, including those of our many construction industry clients. We understand the unique risks builders face and we know how to meet the needs of the construction industry.

We work with general contractors, trade contractors, project structures, specialist insurers and brokers to consult on risk-related issues, drive claims handling efficiencies and increase customer satisfaction. Our integrated third party administration, loss adjusting, and catastrophe services converge to help keep your projects on track.

Unparalleled depth and expertise

Our experience encompasses all types of construction including road works, bridges, major infrastructure, marine, mining, petrochemical, pipelines and the entire spectrum of building, construction and engineering works. It also includes losses associated with cranes, draglines, conveyors, excavators, printing presses, power stations, generators, wind turbines and all aspects of mining equipment. Our in-house team of accountants and experienced loss adjusters provides additional support allowing us to build project specific teams to handle losses, including:

  • Construction material damage / contract works
  • Construction plant and equipment
  • Advanced loss of profits / delay in start up

Our construction team includes a number of dual qualified adjusters who handle claims throughout Australia, calling on other in-house expertise as required. These claims represent a wide variety of challenges and we understand that they demand a flexible and frequently innovative approach to achieve the best possible outcome. In providing our clients with expertise in this field, we minimise claim leakage and ensure all stakeholders work with a professional team that understands their business.

Industry expertise

Our expansive team of in-house experts includes specialists in the construction industry, and our roster of clients includes construction businesses of every type and size.

Data-driven solutions

Crawford’s ongoing innovations in data and analytics, combined with our deep industry knowledge, allow us to generate better outcomes for businesses and workers alike.

Global scale

Available 24/7 — all around the world. Scale up or down as needed to meet any demand.

Key solutions for construction businesses

React and respond to losses of any size

From minor damage to catastrophic loss, Crawford stands ready with the right team, the right resources, and the right processes to deliver the most efficient resolution possible. Our innovative total property solution model can drastically reduce costs and time-in-process for low to mid complexity claims. And for large and complex losses, Crawford’s Global Technical Services (GTS) group delivers the industry’s most experienced adjusters to resolve and restore.

GTS adjusters are experts in evaluating the scope of damage, assessing cost and understanding the dynamics of whether to restart a project or simply repair. Our GTS adjusters have expertise in municipal, public / private partnerships and private enterprises and are also equipped to engage with civil and private infrastructure including public works such as airports, rail and regional and local highways. From office buildings to theme parks and resorts, we have the experience and portfolio of skills necessary to adjust the most complex claims.

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Reduce your workers' compensation costs while delivering compassionate care

With a fully integrated, in-house medical management practice, Crawford, and its Broadspire subsidiary, are changing the game in workers' compensation claims. Our focus is on providing the right care for your claimants while simultaneously driving efficiencies for your business. With proven experience and deep understanding of the unique regulations affecting construction companies, Crawford is the ultimate partner for workers' compensation management in the construction industry.

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Learn More:

  • Workers' Compensation
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  • Data and Analytics
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  • 24/7 Claims Intake

Learn more about Crawford's solutions for the construction industry

Get a free consultation

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Interested in learning more?
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Complete this form and we’ll get back to you at the contact details provided.