Large and Complex Losses

Crawford’s Global Technical Services group meets the world’s most challenging claims head-on.

Crawford & Company’s expertise in handling claims considered ‘major and complex’ has been bolstered, with the recent addition of three specialty adjusters.

When major incidents occur, we have the quality and expertise to begin restoring lives, businesses and communities across Australia. Our multi-disciplined approach eliminates double-handling, improves overall customer experience, shortens claim life and provides our clients with substantial savings.

We provide a definitive solution for large and complex claims including the highest level of world-class talent and the industry's largest network, allowing us to strategically manage large complex losses anywhere. Our approach is based on delivering industry-leading quality and measurable consistency to our clients and their customers and the superior technical expertise of our people is a key differentiator. We offer our clients a fully-tailored claims management solution coupled with the rigour of consistent, high quality project management for each claim.

Here are a few of our key specialisations in this area.

Liability — Our specialists investigate and adjust a broad range of complex liability claims extending across public and products, product recall and contamination, construction, environmental, professional indemnity, cyber risk, personal injury, and general liability claims.

Forensic Accounting – Our team of 23 dedicated forensic accountants and specialists in Australia manages the financial aspects of major, complex loss and liability claims as well as providing stand-alone capability for business interruption, stock valuation, fidelity guarantee, quantum and financial analysis, litigation support and investigation management. With a unique blend of expertise in insolvency, auditing, business recovery and management accounting, CFAS delivers outstanding results that are unmatched in the industry. Learn more >

Construction — GTS is a global leader in managing, assessing and resolving significant construction claims. Our construction specialists have expertise in municipal, public/private partnerships and private enterprises and engage with civil and private infrastructure including public works such as airports, rail and regional and local highways. Learn more >

Power, Energy and Mining — Our multi-national experience spans all major industrial sectors including conventional thermal fossil fuel, nuclear and renewable power generation, onshore and offshore oil projects, LNG & NGL plants, open and underground mining, pipelines, ports, cranes, process production and manufacturing facilities. Learn more >