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    Australia property preview 480x270

    Tailored technical property claims solutions, applied with industry-leading expertise.

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    Technical expertise and established partnerships deliver the highest quality service to properly assess, collaborate, and resolve even the…

    Crawford Catastrophe Services

    Our industry-leading adjusters combined with innovations in technology and workforce management deliver value to our clients whenever and…

    Crawford Cyber Risk

    Crawford’s Global Technical Services (GTS) group specializes in responding to and mitigating the damage from cyber-related events.

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    Crawford offers a complete managed repair service through our Contractor network, Contractor Connection, supporting policyholders from the…

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    Our national network of forensic engineers, building consultants, quantity surveyors, and drafting teams has the technical expertise to assist…

    Global Third Party Administration Preview Cards 480X270

    We deliver a tailored, quality third party administration service which is designed to simplify the claims process and exceed client…

    Crawford Legal Services

    Crawford Legal Services is reimagining legal solutions, offering a range of integrated and unbundled legal services both locally and globally.…

    Global Service Offering 24 7 Claims Intake Preview 480X270

    Faster claims intake means faster response — and faster response means better claimant and policyholder satisfaction... and lower claims cost.

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    With the ability to scale and customize to your specific business needs, Crawford can deliver claims handling solutions very few businesses or…

    Australia services building consultancy preview

    Via Crawford Australia’s CRD Building Consultants & Engineers division, our building consultants specialise in assessing residential and…

    Global Service Offering Casualty Liability Preview 480X270

    Flexible claims solutions to meet demanding, ever-evolving global legislation.

    Globalservice Offering Data Analytics Preview 480X270

    With an industry-leading analytical approach, Crawford can reduce overall claims cost and add efficiency to your claims management processes.

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    Our team of highly experienced and multilingual adjusters, including those with legal and accounting backgrounds, manages a variety of D&O and…

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    Crawford’s highly experienced team of professionals and comprehensive scope of services offer a great way to facilitate employee recovery and…

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    Backed by extensive technical expertise, our adjusting and claims management service offers a fully-integrated, global solution to pollution…

    Global Service Offering Forensic Accounting Preview 480X270

    Regardless of company size or complexity of loss, Crawford Forensic Accounting Services stands ready to aid insurers in reaching timely claim…

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    Our team of forensic engineers has extensive experience identifying a variety of civil and structural engineering and construction related…

    Uk Global Client Preview 480X270

    The Global Client Development team specialises in designing, implementing and managing multi-national and global claims management programs to…

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    Crawford has developed a premium, private client service which is completely tailored to the diverse and complex requirements of your high net…

    Global Loss Adjusting Preview Cards 480X270

    From minor damage to major, catastrophic events, Crawford is there with the right team, the right technology, and the right processes to help…

    Australia services engineering machinery preview

    Powered by our extensive network of local and global adjusters, Crawford ensures that each domestic, commercial fusion, electronic and…

    Australia quantity surveying preview

    Thanks to Crawford’s dedicated CRD Building Consultants & Engineers division, our highly qualified quantity surveyors can be engaged for…

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    Ensuring the right care for your claimants and the most efficient processes for your business.

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    Global Insurance Carriers Previewcard

    Optimise your claims processes and delight your customers.

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    Backed by our innovative array of services, you’ll always be the hero to your clients.

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    Comprehensive solutions for businesses in any industry.

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    Exceeding expectations for syndicates, brokers, insureds, coverholders, and MGAs.

    Australia Agriculture Preview 480X270

    Crawford Agriculture is the largest rural claims management consultancy in Australia and New Zealand. With our head office in Toowoomba,…

    Global Construction Previewcard

    For over 75 years, Crawford has solved the world’s most complex claims handling challenges, including those of our many construction industry clients.

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    The media and entertainment industry has never been larger or more complex, encompassing high degrees of risk, unpredictability, and potential…

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    With dedicated specialists in cyber risk, forensic accounting, and many other specialties, in addition to its focus on regulatory compliance…

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    Crawford's extensive capabilities and wide range of services are a perfect match for businesses in the hospitality sector. We combine over 75…

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    At Crawford, we understand the extensive needs of manufacturers and offer a suite of services designed to support their operations and…

    Crawford Marine & Transportation

    Crawford’s Australian Marine specialists provide a complete claims management service while coordinating the adjustment of losses around the…

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    From massive landslides in an open pit mine to barricade failures causing fatalities underground, Crawford understands the unique needs of…

    Solar and wind farm

    The world of power and energy has never been more dynamic. Over the past decade we have seen conventional energy sources expand while new…

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    Crawford & Company supports public sector entities with innovations that increase efficiencies while offering the transparency, regulatory…

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    Crawford offers the depth of experience needed to solve the unique risk-related challenges facing the retail and wholesale industries.

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    When your business depends on moving, Crawford is here to keep the wheels in motion.

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    Global innovation preview

    Reimagining the insurance ecosystem through intelligent solutions that benefit us all.

    Global innovation asservio preview

    Asservio is Crawford’s leading-edge estimate review technology that eliminates friction and ensures faster, more accurate property repair estimates.

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    Designed with policyholders in mind, YouGoLook guides users step-by-step as they capture the images and information required to document their…

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    For over 80 years, our guiding principles have been embedded in Crawford’s culture, shaping the company’s ongoing commitment to putting people…

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    With hundreds of offices and service centers around the world, Crawford is everywhere you need to be.

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    Meet our Executive Leadership Team and other leaders of Crawford's worldwide organisation.

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    At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for…

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    We’re here to help! Team members around the world are standing by to assist you and your business.

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Specialty Loss Adjusting

Meeting the world's most challenging claims head on

Technical expertise and established partnerships deliver the highest quality service to properly assess, collaborate, and resolve even the most complex claims.

Experience Matters

Crawford’s Specialty Loss Adjusting team is trusted by the world’s top insurers, brokers and industry-leading companies.

As a Crawford client, you can count on receiving guidance for bespoke solutions from top adjusting experts. We are equipped and ready to help you navigate the challenges and intricacies of your specific situations. Plus, collaborating with Crawford grants your organisation access to a full suite of services under one roof with the expertise to help minimise business disruption.

Our adjusters bring the deepest knowledge and carry unique skills resulting in frequent nomination into hundreds of insurance programs via endorsement.

Business people in an office working overlooking the city.
  • Triage Damage
  • Scope Losses
  • Mobilize Resources
  • Coordinate Stakeholders
  • Drive Processes
  • Report Results

Crawford Specialty Loss Adjusting, including our Global Technical Services team, stands ready to support our clients with the absolute best-in-class expertise, innovation, and quality they need when handling the world's largest and most complex claims.

Matt Donnelly | Head of Specialty, Australia | Crawford Australia

Relationships Matter

More than just a loss adjuster, Crawford is a strategic advisor, a trusted partner and an extension of your own team.

Your Crawford team is led by a seasoned technical adjuster. This dedicated partnership is key to our success at delivering time and time again on the world's most complex claims.

Through our unique, relationship-focused model, we get to know and understand your requirements better than anyone. We work to prepare for claims before they happen. And, when losses occur, we mobilise needed resources across all disciplines and around the world towards satisfactory resolution.

Capabilities Matter

We evaluate and assess damages for major claim events under extreme conditions.

The complexity and/or size of a particular claim dictates the need for specialist knowledge and specific skills. In these loss scenarios, it's critical that the expert engaged has a deep understanding of the industry in which the incident occurred. The ability to combine sector-specific knowledge, with insurance market expertise, means those experts are best positioned to investigate cause and circumstance and convert the amount claimed into the correct sum to be paid.

Crawford Marine & Transportation

Key Contacts

Only show contacts in:

Photo of David Boots
David Boots
National Technical Head, Construction & Engineering (Loss Adjusting)/ National Executive Adjuster (Australasia)
Locations Served
Australia

More information
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Ken Bullen
National Agriculture Leader
Locations Served
Australia

More information
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Derham Daymond
National Liability Manager (Specialty Loss Adjusting)
Locations Served
Australia

More information
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Chris Ehlers
National Technical Head, CFAS
Locations Served
Australia

More information
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Angela Fitzpatrick
Head of Key Account Management
Locations Served
Australia

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Paul Handy
Global Head of Cyber
Locations Served
Global

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Jonathan Hubbard
President, Australia
Locations Served
Australia

More information
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John Moon
National Technical Head, Large & Complex Loss
Locations Served
Australia

More information
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Graham Peters
Head of Class Action
Locations Served
Australia

More information
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Kevin Roche
National Marine Manager
Locations Served
Australia

More information
Photo of Andrew Stevens
Andrew Stevens
Head of Commercial (Specialty Loss Adjusting)
Locations Served
Australia

More information
Photo of Stephen Toomer
Stephen Toomer
Head of Construction, Power & Energy (Loss Adjusting)
Locations Served
Australia

More information
Photo of John van Wetering
John van Wetering
National Manager, Injury Claims/ Executive Loss Adjuster
Locations Served
Australia

More information
Photo of Allison Watts
Allison Watts
Head of Business Development & Growth
Locations Served
Australia

More information

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  • Home
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    • Featured Services
    • Property Loss Adjusting
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    • Catastrophe Response
    • Cyber Incident Response
    • Managed Repair
    • Building Consulting and Engineering
    • Third Party Administration
    • Legal Services
    • Additional Services
    • 24/7 Claims Intake
    • Accident and Health
    • Building Consultancy
    • Casualty / Liability
    • Data and Analytics
    • Directors and Officers Liability
    • Disability and Leave
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      • China
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      • Additional countries served by Crawford's global network. Learn more >

    • Europe & Middle East
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      • Additional countries served by Crawford's global network. Learn more >

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      • The Caribbean
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      • Additional countries served by Crawford's global network. Learn more >

    • Additional countries served by Crawford's global network. Learn more >

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