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    When loss occurs, Crawford is there with the right team, the right technology, and the right processes to help you restore and rebuild.

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    From loss adjusting to managed repair and more, Crawford delivers effective TPA solutions to save you time and money.

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    Deliver a world-class experience to your customers from first notice of loss all the way through to finished repair.

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    A comprehensive set of clinical management programmes focused on compassionate care.

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    Industry-leading adjusters combined with innovations in technology and workforce management deliver value to clients when they need it most.

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Crawford for the Lloyd's market

Serving over 80 percent of Lloyd’s syndicates around the world

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Trust your business to the experts

Exceeding expectations for syndicates, brokers, insureds, coverholders, and MGAs

With decades of experience, Crawford understands the unique needs of the Lloyd's market. We also know that every business, every claim, and every individual is unique. That's why we spend time getting to know your business and developing customised solutions to meet your specific needs.

Our expertise in the field is officially recognised in the prestigious achievement of being appointed as the Lloyd’s Marine Agent in Australia. With a global footprint, an industry-leading array of services, and an intricate knowledge of the Lloyd's market, Crawford is uniquely positioned to serve.

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For claims of any size or complexity

Crawford's Global Technical Services meets the world’s most challenging claims head on

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Crawford GTS is a team of experts with the experience and industry focus to evaluate and assess damages for major claims events under extreme conditions. Covering virtually every industry and geographic region, our team of strategic loss managers and technical adjusters is the largest and most experienced in the world.

Learn more     Explore our roster of GTS adjusters

Experience and expertise

Dedicated teams with decades of experience serving the Lloyd's market.

Best-fit, customisable services

Every client and every claim is unique. Our services are tailored to accommodate.

24/7 availability

Available at any time — all around the world. Scale up or down as needed to meet any demand.

Key solutions for the Lloyd's market

Rely on dedicated Lloyd's market expertise

Crawford's dedicated Lloyd's claim centres in Sydney, Melbourne, Canberra, and Darwin, are staffed by claims adjusters with in-depth knowledge of the Lloyd's market. Plus, we're intimately familiar with the requirements of the Lloyd's market, and our teams take the burden of meeting those requirements off of you and your team. Below are just a few of the key ways Crawford facilitates these requirements for Lloyd's business.

  • Adherence to Lloyd's management principles and minimum standards
  • Automated production of Lloyd’s standard mandated Bordereau
  • Loss fund management
  • Internal request, authorisation and payment release controls

    Crawford is proud to be one of only two service providers accredited by Lloyd's to provide the Lloyd's Volume Claims Service (VCS).

    VCS is a delegated lead adjusting service offering an enhanced, cost efficient claims experience for Lloyd's Syndicates. The scope of the VCS are those high volume, low value claims that fall into the "Standard" category of the Lloyd’s 2010 Claims Scheme. Crawford provides a delegated loss adjusting for marine, cargo, hull and liability, property, construction, professional indemnity and accident and health.

    Get a free consultation

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    Handle claims of nearly any type and size

    Crawford offers an extensive array of services and innovations to handle a wide variety of claims. Our cost-saving and time-saving processes ensure that clients receive the right solution for every situation — from self-service mobile claim submissions for low-complexity claims to expert, onsite adjusters for any level of damage.

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    Respond immediately when disaster strikes

    Crawford's Catastrophe Services unit provides rapid response and immediate scale. We employ thousands of experienced catastrophe adjusters and support them with the technology and resources needed to help you restore and build the lives of those affected by any tragedy.

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    Learn more about Crawford for the Lloyd's market

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