Crawford for the Lloyd's market
Serving over 80 percent of Lloyd’s syndicates around the world
Trust your business to the experts
Exceeding expectations for syndicates, brokers, insureds, coverholders, and MGAs
With decades of experience, Crawford understands the unique needs of the Lloyd's market. We also know that every business, every claim, and every individual is unique. That's why we spend time getting to know your business and developing customised solutions to meet your specific needs.
Our expertise in the field is officially recognised in the prestigious achievement of being appointed as the Lloyd’s Marine Agent in Australia. With a global footprint, an industry-leading array of services, and an intricate knowledge of the Lloyd's market, Crawford is uniquely positioned to serve.
For claims of any size or complexity
Crawford's Global Technical Services meets the world’s most challenging claims head on
Crawford GTS is a team of experts with the experience and industry focus to evaluate and assess damages for major claims events under extreme conditions. Covering virtually every industry and geographic region, our team of strategic loss managers and technical adjusters is the largest and most experienced in the world.
Experience and expertise
Dedicated teams with decades of experience serving the Lloyd's market.
Best-fit, customisable services
Every client and every claim is unique. Our services are tailored to accommodate.
24/7 availability
Available at any time — all around the world. Scale up or down as needed to meet any demand.
Key solutions for the Lloyd's market
Rely on dedicated Lloyd's market expertise
Crawford's dedicated Lloyd's claim centres in Sydney, Melbourne, Canberra, and Darwin, are staffed by claims adjusters with in-depth knowledge of the Lloyd's market. Plus, we're intimately familiar with the requirements of the Lloyd's market, and our teams take the burden of meeting those requirements off of you and your team. Below are just a few of the key ways Crawford facilitates these requirements for Lloyd's business.
- Adherence to Lloyd's management principles and minimum standards
- Automated production of Lloyd’s standard mandated Bordereau
- Loss fund management
- Internal request, authorisation and payment release controls
Crawford is proud to be one of only two service providers accredited by Lloyd's to provide the Lloyd's Volume Claims Service (VCS).
VCS is a delegated lead adjusting service offering an enhanced, cost efficient claims experience for Lloyd's Syndicates. The scope of the VCS are those high volume, low value claims that fall into the "Standard" category of the Lloyd’s 2010 Claims Scheme. Crawford provides a delegated loss adjusting for marine, cargo, hull and liability, property, construction, professional indemnity and accident and health.
Handle claims of nearly any type and size
Crawford offers an extensive array of services and innovations to handle a wide variety of claims. Our cost-saving and time-saving processes ensure that clients receive the right solution for every situation — from self-service mobile claim submissions for low-complexity claims to expert, onsite adjusters for any level of damage.
Respond immediately when disaster strikes
Crawford's Catastrophe Services unit provides rapid response and immediate scale. We employ thousands of experienced catastrophe adjusters and support them with the technology and resources needed to help you restore and build the lives of those affected by any tragedy.
Learn more about Crawford for the Lloyd's market