Claims Inflation Update - March 2026

Claims inflation in 2026 is less about one big spike and more about a system under sustained load. While some inputs have stabilised, repair programs are still being shaped by tight labour capacity, concentrated lead-time issues and rising complexity, particularly in high-density environments. 

 

In this paper, we pair market indicators with Crawford’s Managed Repair Panel Survey to show how these pressures translate into real claims outcomes and where cycle time and customer experience are most exposed.