Resources
Business Line: Catastrophe Response
Turning a denied cargo claim into full recovery
When a damaged shipment resulted in a denied claim, both coverage and recovery were put at risk. By providing clear coverage…
Crawford Australia strengthens leadership and specialist expertise through strategic appointments
Justin McEwan, Lucas Bressanutti, Amy Kane and Joshua Boyd take on key roles across the businessCrawford & Company (Australia)…
Local presence will be a key differentiator in an AI-enabled insurance future, Crawford paper finds
Crawford & Company Australia has released a new white paper examining the future of insurance, finding that local presence will…
Real Stories. Real Impact. Turning a major outage into a managed recovery
When a major power outage left more than 1,000 homes and businesses without power, Crawford mobilized quickly to help clients…
Real Stories. Real Impact. Avoiding costly delays
When a fire threatened a newly completed hospital just days before handover, Crawford accelerated recovery and kept a critical…
The Human Algorithm
The Human Algorithm examines how AI, human judgement and local presence can work together to strengthen the insurance claims…
Rapid contamination tracing prevents wrongful liability
A widespread food contamination issue risked wrongful liability. Rapid tracing and coordinated investigation identified…
Fast focused analysis cuts settlement in high verdict area
A bodily injury claim was complicated by inconsistent medical records and prior injuries. Focused analysis and fact-based…
Vehicle damage and settlement support
Inspection delays threatened to stall settlement on a severely damaged vehicle. Close coordination and clear communication helped…
Strategic improvements deliver significant savings
A national workers’ compensation program needed better outcomes and lower costs. Targeted operational improvements helped accelerate…
Fast resolution in a litigious environment
An accident in a highly litigious area escalated quickly due to post-loss behavior. Immediate involvement and direct handling led to…
Multi-unit water loss resolved under budget
A condominium water loss impacted multiple owners with high urgency. On-site coordination and smart contractor alignment kept…