Services
- Featured Services
- Property Loss Adjusting
- Specialty Loss Adjusting
- Catastrophe Response
- Cyber Incident Response
- Managed Repair
- Building Consulting and Engineering
- Third Party Administration
- Additional Services
- 24/7 Claims Intake
- Accident and Health
- Building Consultancy
- Casualty / Liability
- Data and Analytics
- Directors and Officers Liability
- Disability and Leave
- Environmental
- Forensic Accounting
- Forensic Engineering
- Global Client Development
- High Net Worth
- Loss Adjusting
- Machinery Breakdown
- Quantity Surveying
- Workers' Compensation
Tailored technical property claims solutions, applied with industry-leading expertise.

Technical expertise and established partnerships deliver the highest quality service to properly assess, collaborate, and resolve even the…

Our industry-leading adjusters combined with innovations in technology and workforce management deliver value to our clients whenever and…

Crawford’s Global Technical Services (GTS) group specializes in responding to and mitigating the damage from cyber-related events.

Crawford offers a complete managed repair service through our Contractor network, Contractor Connection, supporting policyholders from the…

Our national network of forensic engineers, building consultants, quantity surveyors, and drafting teams has the technical expertise to assist…

We deliver a tailored, quality third party administration service which is designed to simplify the claims process and exceed client…

Faster claims intake means faster response — and faster response means better claimant and policyholder satisfaction... and lower claims cost.

With the ability to scale and customize to your specific business needs, Crawford can deliver claims handling solutions very few businesses or…

Via Crawford Australia’s CRD Building Consultants & Engineers division, our building consultants specialise in assessing residential and…

Flexible claims solutions to meet demanding, ever-evolving global legislation.

With an industry-leading analytical approach, Crawford can reduce overall claims cost and add efficiency to your claims management processes.

Our team of highly experienced and multilingual adjusters, including those with legal and accounting backgrounds, manages a variety of D&O and…

Crawford’s highly experienced team of professionals and comprehensive scope of services offer a great way to facilitate employee recovery and…

Backed by extensive technical expertise, our adjusting and claims management service offers a fully-integrated, global solution to pollution…

Regardless of company size or complexity of loss, Crawford Forensic Accounting Services stands ready to aid insurers in reaching timely claim…

Our team of forensic engineers has extensive experience identifying a variety of civil and structural engineering and construction related…

The Global Client Development team specialises in designing, implementing and managing multi-national and global claims management programs to…

Crawford has developed a premium, private client service which is completely tailored to the diverse and complex requirements of your high net…

From minor damage to major, catastrophic events, Crawford is there with the right team, the right technology, and the right processes to help…

Powered by our extensive network of local and global adjusters, Crawford ensures that each domestic, commercial fusion, electronic and…

Thanks to Crawford’s dedicated CRD Building Consultants & Engineers division, our highly qualified quantity surveyors can be engaged for…

Ensuring the right care for your claimants and the most efficient processes for your business.
Industries
- Insurance & Risk
- Insurers
- Brokers
- Corporates
- The Lloyd's Market
- Other Industries
- Construction
- Digital Infrastructure & Data Centers
- Entertainment and Events
- Finance
- Hospitality
- Manufacturing
- Marine
- Mining
- Power and Renewable Energy
- Public Sector
- Real Estate
- Retail and Wholesale
- Transportation
Optimise your claims processes and delight your customers.

Backed by our innovative array of services, you’ll always be the hero to your clients.

Comprehensive solutions for businesses in any industry.

Exceeding expectations for syndicates, brokers, insureds, coverholders, and MGAs.

For over 75 years, Crawford has solved the world’s most complex claims handling challenges, including those of our many construction industry clients.

Crawford provides specialist support for digital infrastructure and data centre claims, with global expertise across complex loss, cyber,…

The media and entertainment industry has never been larger or more complex, encompassing high degrees of risk, unpredictability, and potential…

With dedicated specialists in cyber risk, forensic accounting, and many other specialties, in addition to its focus on regulatory compliance…

Crawford's extensive capabilities and wide range of services are a perfect match for businesses in the hospitality sector. We combine over 75…

At Crawford, we understand the extensive needs of manufacturers and offer a suite of services designed to support their operations and…

Crawford’s Australian Marine specialists provide a complete claims management service while coordinating the adjustment of losses around the…

From massive landslides in an open pit mine to barricade failures causing fatalities underground, Crawford understands the unique needs of…

The world of power and energy has never been more dynamic. Over the past decade we have seen conventional energy sources expand while new…

Crawford & Company supports public sector entities with innovations that increase efficiencies while offering the transparency, regulatory…

Crawford offers dedicated, commercially-focused services for the real estate industry, placing pro-active settlement, regular communication…

Crawford offers the depth of experience needed to solve the unique risk-related challenges facing the retail and wholesale industries.

When your business depends on moving, Crawford is here to keep the wheels in motion.
Innovation
- Overview
- Innovation Home
- Explore Technologies
- Digital Review
- YouGoLook
- Claims Manager
Reimagining the insurance ecosystem through intelligent solutions that benefit us all.

Digital Review is Crawford’s leading-edge estimate review technology that eliminates friction and ensures faster, more accurate property…

Designed with policyholders in mind, YouGoLook guides users step-by-step as they capture the images and information required to document their…

Crawford’s Claims Manager platform streamlines TPA claims management from First Notice of Loss (FNOL) to settlement. Designed for claims…
Expertise
About
For over 80 years, our guiding principles have been embedded in Crawford’s culture, shaping the company’s ongoing commitment to putting people…

With hundreds of offices and service centers around the world, Crawford is everywhere you need to be.

We are a long‑standing global organisation, and a place where people come to do work they can be proud of, with the confidence that comes from…

Meet our Executive Leadership Team and other leaders of Crawford's worldwide organisation.

At Crawford, our responsibilities go beyond the work we do. They extend into how we care for one another and the communities we serve. Our…

Crawford's scale and reputation allow us to build strategic relationships with true experts in their industries and their specific locales,…

Discover recent placements, company news and additional Crawford resources.

We’re here to help! Team members around the world are standing by to assist you and your business.

Crawford is dedicated to meeting the needs of our policyholders and their customers. Find out more about our policies and how to get in touch…
Resources
Free Consultation

Explore by:
- White Paper
- Article
- Case Study
- Webinar
- Video
- Report
- Datasheet
- Press Release
- Infographic
- Brochure
- Success Story
- Other
- Podcast

White Paper

The Human Algorithm

Tuesday, July 21, 2026
#Insurance carriers #Insurance brokers #Construction #Loss adjusting #Managed repair #Catastrophe services

The Human Algorithm examines how AI, human judgement and local presence can work together to strengthen the insurance claims experience. Drawing on industry research and real-world insights, it explores how insurers can build trust, improve outcomes and better support customers during recovery.

Two individuals interact with a large digital display showing a network diagram, with text about a whitepaper on insurance