Resources
Industry: Insurance Brokers
Vehicle damage and settlement support
Inspection delays threatened to stall settlement on a severely damaged vehicle. Close coordination and clear communication helped…
Fast resolution in a litigious environment
An accident in a highly litigious area escalated quickly due to post-loss behavior. Immediate involvement and direct handling led to…
Forensic review secures significant SIEF cost relief
A historical claim with pre-existing conditions warranted deeper review. A forensic assessment and formal submission resulted in…
Multi-unit water loss resolved under budget
A condominium water loss impacted multiple owners with high urgency. On-site coordination and smart contractor alignment kept…
Data Centre Solutions
Data centres are central to today’s digital economy, yet their increasing complexity introduces significant operational and…
Vehicle Release Coordination
A body shop’s refusal to release a vehicle drove mounting fees and delays. Hands-on coordination, verification, and documentation…
Crawford's expertise delivers in a protected reef zone
When a vessel ran aground in a protected reef zone at Lady Elliot Island, Queensland, Crawford led a complex salvage operation in…
Workplace Gender Equality Employer Statement 2026
Crawford & Company (Australia) is committed to transparency and continuous progress in achieving gender equality. Our WGEA…
Middle East conflict contributes to new volatility in claims costs, Crawford Australia report finds
Crawford & Company (Australia) has released an update to its Claims Inflation Paper, finding that escalating geopolitical…
The domino effect: how the Middle East crisis is impacting the Australian insurance industry
This report examines how the Middle East conflict is beginning to influence claims costs in Australia, highlighting a domino effect…
Strategic negotiation avoids litigation and controls settlement costs
An inflated settlement demand following a minor accident created litigation risk. Strategic negotiation and persistence led to…
From export distribution to controlled resolution in agrochemincal loss
A formulation error threatened export markets and drove significant third-party claims. Swift containment, technical review, and…