Resources
Industry: Insurers
Strategic improvements deliver significant savings
A national workers’ compensation program needed better outcomes and lower costs. Targeted operational improvements helped accelerate…
Forensic review secures significant SIEF cost relief
A historical claim with pre-existing conditions warranted deeper review. A forensic assessment and formal submission resulted in…
Multi-unit water loss resolved under budget
A condominium water loss impacted multiple owners with high urgency. On-site coordination and smart contractor alignment kept…
Fast resolution in a litigious environment
An accident in a highly litigious area escalated quickly due to post-loss behavior. Immediate involvement and direct handling led to…
Data Centre Solutions
Data centres are central to today’s digital economy, yet their increasing complexity introduces significant operational and…
Vehicle Release Coordination
A body shop’s refusal to release a vehicle drove mounting fees and delays. Hands-on coordination, verification, and documentation…
Crawford's expertise delivers in a protected reef zone
When a vessel ran aground in a protected reef zone at Lady Elliot Island, Queensland, Crawford led a complex salvage operation in…
Workplace Gender Equality Employer Statement 2026
Crawford & Company (Australia) is committed to transparency and continuous progress in achieving gender equality. Our WGEA…
Middle East conflict contributes to new volatility in claims costs, Crawford Australia report finds
Crawford & Company (Australia) has released an update to its Claims Inflation Paper, finding that escalating geopolitical…
The domino effect: how the Middle East crisis is impacting the Australian insurance industry
This report examines how the Middle East conflict is beginning to influence claims costs in Australia, highlighting a domino effect…
Global teamwork strengthens response to contamination event
When a contamination event triggered a complex international recall, teams across borders worked together to assess losses, meet…
From export distribution to controlled resolution in agrochemincal loss
A formulation error threatened export markets and drove significant third-party claims. Swift containment, technical review, and…