Resources
Vehicle damage and settlement support
Inspection delays threatened to stall settlement on a severely damaged vehicle. Close coordination and clear communication helped…
Fast focused analysis cuts settlement in high verdict area
A bodily injury claim was complicated by inconsistent medical records and prior injuries. Focused analysis and fact-based…
Rapid contamination tracing prevents wrongful liability
A widespread food contamination issue risked wrongful liability. Rapid tracing and coordinated investigation identified…
Data Centre Solutions
Data centres are central to today’s digital economy, yet their increasing complexity introduces significant operational and…
Vehicle Release Coordination
A body shop’s refusal to release a vehicle drove mounting fees and delays. Hands-on coordination, verification, and documentation…
Crawford's expertise delivers in a protected reef zone
When a vessel ran aground in a protected reef zone at Lady Elliot Island, Queensland, Crawford led a complex salvage operation in…
Workplace Gender Equality Employer Statement 2026
Crawford & Company (Australia) is committed to transparency and continuous progress in achieving gender equality. Our WGEA…
Middle East conflict contributes to new volatility in claims costs, Crawford Australia report finds
Crawford & Company (Australia) has released an update to its Claims Inflation Paper, finding that escalating geopolitical…
The domino effect: how the Middle East crisis is impacting the Australian insurance industry
This report examines how the Middle East conflict is beginning to influence claims costs in Australia, highlighting a domino effect…
Strategic negotiation avoids litigation and controls settlement costs
An inflated settlement demand following a minor accident created litigation risk. Strategic negotiation and persistence led to…
From export distribution to controlled resolution in agrochemincal loss
A formulation error threatened export markets and drove significant third-party claims. Swift containment, technical review, and…
Global teamwork strengthens response to contamination event
When a contamination event triggered a complex international recall, teams across borders worked together to assess losses, meet…