Resources
Type: White Paper
5 innovative approaches that will help improve return-to-work strategies
As the term “return-to-work” (RTW) indicates, the purpose of this type of program is to get injured workers back on the job. The added…
A new look at claims: Innovation is improving the customer experience
Insurers are beginning to differentiate their offerings through claims innovation. With the advent of innovative technologies, the claims…
The Australian electricity market
The electrical grid in Australia, managed by the National Electricity Market (NEM) is one of the world’s longest interconnected power…
How TPAs can help risk managers use technology to optimize claims outcomes
Managing a claim means dealing with a loss that’s already happened, so it makes sense that claims administration can be perceived as a…
Comorbid conditions in workers compensation
As our population ages, chronic health conditions will become more prevalent and significant in the workforce. Chronic…
The Internet of Things (IoT) will change claims and risk forever
The insurance industry has been investing heavily into new technologies, and one particular technology has clearly demonstrated the…
Best practices to managing workers compensation costs
Absenteeism significantly impacts corporate profitability, costing Canadian companies over $16 billion per year. In the United States and…
Marijuana — a medical perspective
There is widespread acceptance of marijuana in the United States. With increased legalization, decriminalization, and media attention,…
The intersection of medicine and disability: a doctor's view
The language of disability is complex and often misunderstood. Most claims professionals, and even some medical professionals, fail to use…
A biophycosocial approach to preventing delayed recovery
There are a number of complex factors that influence employee recovery time following an injury, including biological (genetics), social…
Safe patient handling and mobility claims coding: a pragmatic and functional approach
Healthcare organizations are now engaged in Delivery System Transformation (DST), whereby performance-based incentive payment programs are…
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